Thursday, July 2, 2020

Launch MVNO Services Faster than Before with Readymade Billing and OSS Solutions

For an MVNO to deliver its services up to the expectation of its subscribers can be a tough task. As MVNOs do not have their own network infrastructure, they are dependent on MNOs and MVNEs. Also, they have an urgent need to grow across different verticals, so as to supply the requisite services to their subscribers. From basic services like SIM card delivery to billing and OSS solutions, they need help especially in the initial stages.

 
billing and oss solutions

Full MVNOs vs. Branded Resellers

A full MVNO is a fully-functional MVNO model with its very own network infra and hardware like HLR. On the other extreme of the MVNO universe, we have branded resellers and thin MVNOs who are technically limited. They are more or less dependent on the MVNE and its telecom systems like telecom postpaid billing system, telecom prepaid billing system, broadband monetization, video streaming platforms etc. In the MVNO world, the number of marketing experts (branded reseller) is higher than the ones who are technologically accomplished (full MVNO). And, these MVNOs would rather ignore the technical side of running an MVNO, so they can focus more on selling the services to a dedicated subscriber base. Therefore, they need the services of adept MVNEs and telecom support services providers.

 The Value of Readymade Billing and OSS Solutions

Readymade billing and OSS solutions can expedite the journey of ambitious MVNOs. By utilizing well-established resources like lifeline ETC module, it is possible for them to reach out to a targeted subscriber base.
As an example, we can take the case of lifeline services provided to the US customers. An MVNO who wants to target economically weaker subscriber group would have to procure the right database, software etc., in order to start this service. But an easier way is to utilize readymade billing and OSS solutions in the form of lifeline ETC module, which can help in:
·         Authentication of subscribers
·         Elimination of duplicity from the database
·         Verification of subscriber address
·         Subscriber eligibility check
Such a pre-built module can come in really handy for budding MVNOs who want to target specific user groups. And, it can also allow them to grow in a variety of verticals via APIs and pre-established partnerships. For example, a simple install of API allows them to access services of payment gateways and shipping vendors.

Cutting-Edge Charging System for Billing Present and Future Services

One of the most important requirements of modern-day telecom billing is a convergent charging system. But most MVNOs do not have the time, money or skills to develop or acquire the right billing and OSS solutions. But with the right partnership with the right telecom support vendor, you can access the perfect platform for service delivery. At Telgoo5, we have a cutting-edge OCS that can expedite plan launch and improve MVNO services from the ground up. Have a look at some of its vital features:
Quick monetization of services
The most critical thing for an MVNO to be successful is to launch its services faster than its competition. Our billing and OSS solutions are very flexible and allow MVNOs to package their services exactly as per their marketing strategies, and in the shortest time possible.
Event and session-based charging
Our OCS can bill services based on events and sessions. For example, an SMS is charged as per event basis and calls are charged as per the length of the call sessions. This functionality allows almost every service – past and present – to be monetized and billed effectively.
Enforcement of credit limits
Our OCS enforces thresholds religiously. It charges services in real-time and the moment a subscriber is about to expend his/her quota, it sends notifications. Therefore, subscribers stay within the quota limit and do not incur additional charges.

Wednesday, August 21, 2019

How to Avoid the Deadly Trap of Dangerous Telecommunications Billing Software?

The telecommunications industry is out of control. The old formulas for success no longer work. The low costs of call and SMS services no longer influence customers looking for "something else" without even knowing what that is. The responsibility to evoke customer interest is now only in the hands of disoriented telecommunications operators. Even the best of telecommunications companies with cutting-edge infrastructure is finding the new challenge of attracting customers too difficult to overcome. Therefore, many are busy acquiring the latest telecommunications billing software solutions without even verifying if they are suitable for them.
telecommunication billing software

The Dangers of the BSS Ordinary Billing System

When reading the title, you may have thought that there must be something inherently sinister in a telecommunications solution to be considered dangerous. But that is not really the case. Actually, it is the ordinary of a BSS billing system that makes them dangerous and condemns your business. Here are some reasons that explain how inefficient and ordinary software can be dangerous for your business:
1. Lack of convergence and Breakdown: today, an unbundled invoice is as good as any invoice. Customers want a complete fork of the charges incurred after each billing cycle. Therefore, if the billing system used by you is not up to the task and cannot produce detailed invoices and account for all charges on a single invoice, today's customers simply will not accept it.
2. Lack of Flexibility: marketing strategies evoke the interest of the client and help him sell his services. But when your OSS billing and telecommunications solutions are normal, it takes time to transform your plans into actions. During this delay, if customers get better options from their competitors, they will change operators without thinking twice. It will mean a loss of income for you. In the worst case, you might even have to pay to adjust the software to monetize your new services. Given that IoT is about to explode and that new 5G services are in sight, the dangers of such an ordinary software solution are immense. Therefore, you should always choose a telecommunications software provider that has considerable knowledge of the industry and can support your billing solution even after delivery.
3. Lack of Security: your billing system includes vital customer information that should not be disclosed to anyone in any case. With the threat of hackers in IT companies, your telecom billing software solution must have extraordinary security. Acquiring almost any software because it does the job can lead to big problems.
4. Lack of scalability: the number of subscribers is never a constant in the world of telecommunications. Therefore, every time you buy billing and OSS solutions, you must ensure that it is scalable enough to meet your current and future requirements. Most of the rudimentary software solutions in the market do not have the ability to scale efficiently according to unique business models employed by different organizations. Therefore, always look for a high quality software solution such as Telgoo5 to ensure business success.

Thursday, May 16, 2019

4 Invaluable Things You Should Look for in Your Next OSS BSS Telecom Solution

Nowadays, transitions in the telecom industry are rampant. Just when you think your customers are hooked on to your offerings, someone comes up with a better service or package to lure them away. For MVNOs and other smaller players in the market, there is an exigent need to implement improved OSS BSS telecom solutions, in order to stay ahead of the competition.


The Challenge of Adapting to the Change

Regardless of the size and infrastructural capabilities of a telecom operator, the challenges faced by them are almost similar. Unlike, the infrastructure-related challenges of the past, when voice and SMS were the primary services imparted; modern day challenges are a lot more convoluted as they keep on changing with customers’ inclinations. Therefore, service delivery is no longer product-centric but has moved onto being customer-centric. To address this change, an operator needs to stay dynamic in its service delivery and employ telecom OSS solutions.

Essential Features Required in a Modern-Day OSS BSS Telecom Solution

Along with an adaptable and customer-centric mindset, a modern-day telecom operator also requires an OSS BSS telecom solution that helps it implement its innovative ideas. Not only the implementation of an idea is important, but the speed at which plans are brought to practice in form of innovative offerings (discounts, bundled services etc.) for the subscribers is crucial.
To ensure that you are able to get the job done on all fronts, it is best to partner with a competent telecom billing services/telecom OSS solutions provider who excels in creating tailor-made telecom billing software. Below are some features that you should look for in your next telecom solution:
1.      Data analytics – Data holds more value for businesses than ever before. Therefore, you should invest in a telecom billing software solution that can help you understand customer behavior by processing data received through many customer touch points e.g. CRM tool. Not only will it allow you to serve your customers better, it will also help you improve your marketing and branding strategies.
2.      Scalability – The operational requirements of a telecom operator keep on changing depending on the number of their subscribers. Hence, you need a multi-tenant solution (one instance of the software serving multiple tenants) that allows you to scale according to the dynamic requirements of your operation.
3.      Provision for modern services and partnerships – With IoT and OTT platforms becoming increasingly popular amongst telecom subscribers, you need a OSS BSS telecom solution that can track and bill these complex services. Partnering with a competent telecommunications billing software provider like Vcare can be a great decision for performing this tough task.
4.      Security – With more and more data getting transmitted over a wireless connection, the threat of hackers has increased considerably. Relying on obsolete encryption techniques is a big no-no in the current situation. It is best to invest in telecom OSS solutions that come with cutting-edge encryption security.
Conclusion
As the competition in the telecom industry rises, it is time for you to rise with the competition. Relying on what has worked for you in the past can be a big mistake, which is why; you should invest in cutting-edge telecom billing services like the one offered by (v)WeCare.

Thursday, April 4, 2019

Is Your Telecommunications Billing Software Right for You?

Skype, Netflix and other platforms that piggyback on the services offered by a telecom services provider to deliver pricey telecom offerings (like call, messaging and IPTV) at relatively cheaper prices have become a major headache for businesses. As OTT (Over the top) platforms eat into the revenue generated by telcos, a desire to offset this loss has gripped the entire telecom industry. Most telecom operators are confused and do not know how to make up for the lost ground. Some are resorting to MVNO partnerships; others are looking to improve their network infrastructure and many are associating with OTT services providers to bite into their slice of profit.  But, many services provider are getting into these ventures without employing top telecom billing systems, which is leading them into more trouble than before.


The Problems with an Obsolete Telecom Billing Management System

Telecom companies that are trying to fight their way out of this tough situation by launching innovative and attractive packages but do not have the right telecommunications billing software are committing a big mistake. The traditional IN system or legacy software that were pretty useful in the days of voice calls and SMS, simply do not cut it anymore. While a company can still alter their present (older) telecom billing management system and launch newer services, it requires a lot of effort. And, when it comes to launching new plans on the fly, the task is nearly impossible. A much better option is to employ a modern convergent billing system with OCS (Online Charging System) at its heart.

How to Choose Top Telecom Billing Systems?

A telecom billing management system should be chosen with great care as it is critical for your business prospects. There are certain things that need to be kept in mind as listed below:
1.      Backward compatibility – As it is almost impossible to revamp your complete operation in an instant by introducing a new telecommunications billing software, it is essential that the software you employ is backward compatible with your older system. This allows you to phase out your traditional telecom billing system conveniently and does not interrupt your present billing tasks.
2.      Single view of the customer and a unified bill – As convergent billing places all the information of customers in a common database, it becomes easy for both customers and call center agents to access this information. Moreover, a convergent billing system allows for an itemized invoice that has the details of all customer interactions ranging from voice, data, VAS etc. at a single place. This makes the whole billing process transparent, which fosters customers trust in the services of a telecom operator.
3.      OCS – Although past IN billing systems worked well for prepaid billing, they were found to be unsuitable to meet the additional requirements of modern-day billing. Hence, it is a lot better to employ cutting-edge top telecom billing systems that have an Online Charging System (OCS) at the heart of its operation. OCS provides complete flexibility to a telecom operator and has provisions for both postpaid and prepaid billing.

Wednesday, February 20, 2019

Analyzing Telecom Billing Management System with an Eye on Future Trends

A study by ‘Stratistics MRC’, a leading global survey company, reveals that global telecom billing market is expected to grow from $8.98 billion in 2017 to $20.99 billion by 2026. This stat shows a compound annual growth rate of nearly 10%, which indicates quite a prominent rise in the importance of telecom billing management system. The projected growth in the field of billing clearly shows that most companies realize its potential as the difference maker and consider it to be the tool that breaks the tie between competitors.



The Fading Line between OSS and BSS in Telecom
Another reason why the focus of telecom companies is on telecom billing management is due to the blurring lines between OSS and BSS in telecom. The legacy hardware utilized in telecom billing was specifically created for handling OSS BSS telecom tasks separately. BSS tasks were tied to BSS hardware and OSS tasks were bound with OSS hardware. However, this way of operation leads to underutilization of the system.

Reason for Underutilization of OSS BSS Telecom Hardware

The biggest reason for this underutilization is that there are certain applications in OSS/BSS operations that reach their peak at specific times. For example, billing application that is a part of BSS is only run frequently at the end of the billing cycle and ticketing application is executed frequently when the network is congested. At other times, BSS and OSS hardware remains underutilized, which is a complete waste of precious hardware resources. Read More information: https://www.vcarecorporation.com/blog/telecom-billing-management-system

Saturday, February 16, 2019

Vcare Outsource Call Center's Web2.0 Submission Link